CREDIBILITY

Synesis IT, Inc. is a Microsoft Gold Certified Partner, specializing in Microsoft Dynamics GP- Great Plains accounting software. We assist small and mid sized companies with accounting software selection, implementation, customization, systems integration, training and support.

We work with close to 200 clients in a variety of industries, with special focus on healthcare, financial organizations, government and staffing.

Our unique, flexible, customer-centric delivery model helps us deliver the right solutions to each customer at the right price. Our proven vision and ability to execute as well as our financial and development resources ensure that our solutions yield meaningful value for your business.

If you are considering new accounting software, upgrading your existing system, or if you currently use Great Plains and want a local partner you can count on, call Synesis IT. Contact Us Now!


Why should you choose Synesis IT, Inc. as your business partner?

Synesis IT Achieves Microsoft Gold Certified Partner

Synesis IT is proud to announce its Microsoft Gold Certified Partner status, which was achieved during the exciting launch of the new Microsoft Windows Vista operating system. Choose Synesis and choose an organization with an outstanding, proven track record! Press Release

Dedicated Full Time Employees

Our consultants are all full time employees and are equipped with valuable knowledge gained from working at our company. Their average industry experience is over 8 years. So you can feel assured of building long term relationships with our team while receiving the most up to date service available.

Fixed Cost Implementations Available

Your costs are made clear up front and any subsequent changes are constantly communicated in order to ensure that no misunderstandings occur.

Focus on Support & Training

Synesis IT offers continuous support for all our products and services. Unlike most companies our size, we have a dedicated customer support team focused on maintaining long term relationships with our customers. We offer remote support services to minimize the time and cost needed to resolve client issues. Even after the sale, we are there for you. Our deluxe training center is available for onsite classes, built for your comfort. Training is available close to you or even online. Check out our Customer Tips & Tricks e-newsletter archive.

Client commitment

We are committed to providing first-class service to all our clients based on a thorough understanding of their goals and needs. To us and all our employees, client service comes first.

Synesis and quality

Our rigorous internal audit processes ensure that we continually improve client satisfaction levels, internal efficiency and employee involvement.

We assess all our business processes from a client's perspective to ensure we deliver the most appropriate balance of control and flexibility. A balanced scorecard approach to metrics helps us focus on all aspects of the client relationship, surveys, specific feedback mechanisms in specialist areas and research the relationship assessment programme.

Well controlled and documented, our quality policy ensures we:

  • Use our knowledge and specialism to gain an in-depth understanding of industry sector trends and develop the most appropriate solutions to meet your needs
  • Develop strong relationships with our clients, partners and suppliers, work closely with them to improve services, build trust and add value both up and down the supply chain
  • Recognize employee achievement through our 'Excellence in Client Service' programme.