Microsoft Dynamics CRM

Microsoft Dynamics CRM is an affordable technology solution that helps automate and streamline an organization’s customer management operations. It provides the employees with access to up-to-date information and new ways to respond quickly. From centralizing customer information and correspondence across the organization to identifying new avenues of business growth to capturing proven workflows, CRM has features and components that can aid business become more responsive to your customer’s needs. CRM products help organizations of all sizes, within all industries, to build more fruitful, productive relationships with current customers, and forge relationships with new ones. Microsoft Dynamics CRM encompasses all the best practices of CRM, with all the flexibility, familiarity, and functionality business people have come to expect from Microsoft. Now Microsoft have come up with added functionalities with its more user friendly version; CRM 4.0 which is making the power of choice a reality for businesses around the world. .

Multitenant Architecture: CRM 4.0 provides true multi-tenancy, which will allow the creation of multiple organizations on a single server.

Enhanced usability: It works as an extension to Microsoft Outlook so customers are already familiar with its operation.

Streamlined business process: Provides easy access to end-users and power users so that they can build custom solutions that streamline work processes.

Easy reporting: CRM 4.0 gives employees quick, relevant access to required data for the decisions makers to come up with fast and informed decision making.

Supports business globally: CRM 4.0 enables you to work in 25 languages worldwide and in multiple currencies.

Effective management of CRM: It aids your IT staff to keep the IT department running responsively every day without fear of unscheduled downtime.

Collaboration: Users can collaborate with Microsoft Office Communications Server 2007, including real-time presence indicators within the CRM application.

For further details on Microsoft Dynamics CRM

Download Brochures and Fact Sheets or contact your local office for further information.